At GeekArt Studio, all our products are made on demand. Due to the nature of this process, we do not have a single return address, as our suppliers are located worldwide. If you wish to return a product, please contact us in advance to obtain the exact return address. Return shipping costs are always the responsibility of the customer, regardless of the reason for the return.
Eligible Return Cases
- Printing errors, manufacturing defects, or incorrect product (size, design, color, etc.):
- Please provide 2 to 3 photos clearly showing the issue.
- Once the return is confirmed and the product is received by our supplier, we will ship a replacement product free of charge.
- Alternatively, you may choose a refund or credit that includes the original shipping cost.
- Order errors by the customer (size, model, color, etc.):
- If the product received matches the order placed, the resolution will be handled on a case-by-case basis. Possible solutions include a partial refund, a credit, or an exchange.
Return Process
- Contact our customer service with your order details and the required photos if applicable.
- We will provide the specific return address for your product.
- Once the product is received and verified by our supplier, we will proceed with a replacement, refund, or credit, depending on the case.
Please note that return shipping costs are always the responsibility of the customer, regardless of the circumstances.
We strive to ensure your satisfaction and handle your requests as quickly as possible. For any questions, feel free to contact us through our contact page.
Please contact us at: geeksfaction@gmail.com
Subject: Merchandise Return
Be sure to include your full name, invoice number, address, and, in the case of manufacturing defects, a few photos clearly showing the issue.